You focus on your business, We will care of of your Website

You wouldn't lose your customers

24/7 Monitoring - Unlimited Support

Benefits with Us

Regular Backup
Secure backups so your site can be restored quickly if anything goes wrong.
Security
Constant security monitoring to keep any nasty intruders out.
Peace of Mind
Peace of mind that your website software is always up to date.
Optimization
Regular cleaning of your website to keep it running fast and smooth.
Reporting
Monthly reporting so you can rest assured it's under control.
Tweaking
Constant tweaking of website to get more visitors from search engines.
Broken Links
Scans for broken links so we keep the search engines happy.
Free Development
Custom development on monthly basis for additional features or fixing.
Accountability
Regular contact for accountability and advice so you know you're not barking up the wrong tree.
Email & phone
Email and phone support when you need it.
Cancel any time
Nothing to lose with no minimum contracts.
White Label Support
Your clients will receive outstanding support behalf of your agency.

White Label Support

For agencies, developers and designers

  • Standard
  • Recommended
    Premium
  • Elite
Standard
Recommended
Premium
Elite
$59
/month
$9999
/month
$19999
/month
Website Backup, Restore and Upgrades
Theme and Plugin Upgrades
Website Backup & Restore
Inactive Plugin Removal
Website Migration
Website migration from hosting to hosting
Uptime Monitoring & Performance Scans
Content Changes
Text changes from back-end
Scan and fix any broken links
Monthly Maintenance Report
We will send a detail PDF reports of all the updates, statistics and reports
Connect Google Analytics, Facebook Pixel and Google Tag Manager
Custom/Programming Task
Premium plan 3 hours/month
Elite plan 7 hours/month
Mobile and Tablet Optimizations
Database cleaning and optimization
Priority Support
Live Chat Support
White Label
White label support for agency, email and reports will be send behalf on the agency
Buy NowBuy NowBuy Now
  • Standard
  • Recommended
    Premium
  • Elite
Standard
Recommended
Premium
Elite
$708$590
/year
$1188$990
/year
$2388$1990
/year
Website Backup, Restore and Upgrades
Theme and Plugin Upgrades
Website Backup & Restore
Inactive Plugin Removal
Website Migration
Website migration from hosting to hosting
Uptime Monitoring & Performance Scans
Content Changes
Text changes from back-end
Scan and fix any broken links
Monthly Maintenance Report
We will send a detail PDF reports of all the updates, statistics and reports
Connect Google Analytics, Facebook Pixel and Google Tag Manager
Custom/Programming Task
Premium plan 3 hours/month
Elite plan 7 hours/month
Mobile and Tablet Optimizations
Database cleaning and optimization
Priority Support
Live Chat Support
White Label
White label support for agency, email and reports will be send behalf on the agency
Buy NowBuy NowBuy Now

Ask us anything

If you still have questions, please contact us.

Frequently asked questions

What is WP TopUp Support?

It’s a subscription-based service, available 24/7, providing assistance or fixes for WordPress-related issues.

What are the benefits of WP TopUp Support?

It takes a load of stress off your shoulders to know that you have a WordPress specialist available at any time to assist you or fix issues. You have to focus on your core business.

Can I change my plan to a different one if needed?

Yes, you can upgrade or downgrade your plan  from time to time.

What are your hours and response time?

We undertake to complete all tasks within 8 hours but our WordPress experts usually get them done much faster. Our WordPress specialists operate around the clock to complete your tasks, no matter where you are.

Do you provide development tasks in any plan?

Yes! We provide 3 hours/month development tasks in the premium plan and 7 hours/month in the Elite plan.

What types of tasks are included in the Elite plan?

We can make content updates, changes to theme or stylesheet, install new plugins, configure forms, and more. We will take care of almost anything that can be accomplished within 40 minutes, from css tweaks to general WordPress problems.
The Elite plan including 7 hours of development tasks too every month.

If you’re not sure, simply ask!

Do you really provide unlimited support? How can this be done?

Yes! You get unlimited tasks on your website with our Elite Plan. Although assignments are restricted to 40 minutes, there is no limit to how many you or your clients can send.
We can do this because we’re all doing this— 24 hours a day, 7 days a week. Since we often fix comparable problems across hundreds of sites, we can solve most of it very rapidly. And while some clients submit more tasks than others, the average amount of assignments per client can be handled very well.

Do maintenance plans include SEO?

Our maintenance plans focus on your website’s maintenance and an in-depth SEO is beyond the scope of a maintenance plan. SEO Plans are separately available and compliment our WordPress Maintenance Plans.

How does the staging/development environment work?

 If there was a problem with an update that was causing issues to the user experience (that we couldnt fix in less than a few minutes), we’d immediately roll the site back to the latest stable version so that the live site was fully functional again. Then we would do the testing and fixing of whatever the issue was on the staging environment. In this way, the amount of potential downtime is minimal (less than five minutes in most cases).

Then we would do the testing and fixing of whatever the issue was on the staging environment. In this way, the amount of potential downtime is minimal (less than five minutes in most cases). Then we’d do the testing and fixing on the staging environment whatever the issue was. In such a way the prospective downtime is thus minimal (in most instances, less than five minutes).

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